Cancellation policy
Effective Date: August 1, 2025
This policy outlines the terms for purchasing digital products and managing subscription cancellations on AbletonTemplate.com, operated by Ableton Template LLC.
One-Time Purchases
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All products sold are digital and delivered instantly via email and/or account dashboard.
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Because of the nature of digital goods, all one-time purchases are final and non-refundable.
Subscriptions
We offer weekly and monthly subscriptions that include store credit and access benefits.
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Free Trial: Most plans include a 30-day trial with 1 free template download.
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Recurring Billing: Subscriptions renew automatically on the schedule selected at checkout.
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Store Credit: Subscribers receive $25 in store credit every 7 days. These credits:
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Are issued each week while your subscription is active
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Expire 30 days after being issued
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Are forfeited if your subscription is canceled or billing fails before credit issuance
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Cannot be exchanged for cash or applied to subscription fees, bundles, or discounted items
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Cancellations
You may cancel your subscription at any time by:
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Logging into your account and selecting “Manage Subscription”
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Or emailing us at hi@abletontemplate.com
Important Notes:
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Cancellations take effect at the end of your current billing cycle.
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You will retain access until your billing period ends.
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No refunds are issued for unused days or partially used periods.
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Canceling early may mean you do not receive the full value of credits associated with your plan.
Exceptions
We may provide store credit or replacements in the following cases:
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You received the wrong file
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You were charged more than once
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Your file is corrupted or won’t open as intended
Please contact us at hi@abletontemplate.com within 7 days of purchase to request support.